Flower Delivery & Balloon Delivery // Newcastle & Lake Macquarie
Newcastle Dried Flower Co offers local delivery on all our flowers, personalised balloons and curated giftboxes every Tuesday - Friday (excluding public holidays).
Our personalise delivery service is available to all homes, businesses and hospitals within the Newcastle & Lake Macquarie Suburbs.
HOW MUCH IS DELIVERY?
Free Delivery is included in all orders over $120.
For all other orders a $10 Delivery fee will be charge at the checkout.
WHAT TIME DO YOU DELIVER?
We do our very best to deliver all orders between 12pm and 6pm.
If you need a delivery made earlier in the day, please ensure your order is place before the 3pm cutoff the previous day. And contact us via text (0412 407 383) for priority delivery.
HELP! I NEED SAME DAY DELIVERY
We totally understand that sometimes we all need to organise a last minute gift!!! We can do this for you!! Please follow these steps....
- Order only from our "Instock Collection" click here
- Order before 1pm.
- We will fit your delivery into our daily delivery where we see best.
ORDERING CUT OFF TIMES FOR MADE TO ORDER
For the smoothest delivery of your flowers, balloons and gifts. We ask that all orders are placed before 3pm the previous business day.
This allows us time to ...
- -plan our delivery runs
- -prepare the orders the day before where we need to
- -buy the freshest stock the morning of delivery
- -and provide the best quality service and product to you.
WHAT HAPPENS IF I MISS THE ORDER CUT OFF TIME?
If we are unable to include your order into the day, we will text/email you in the morning with these options...
- - move your delivery to our next available delivery day
- - send you the link to our instock options as an alternative option
- - or refund you.
WHAT HAPPENS IF NOBODY IS HOME?
We will do our best to leave your delivery in a safe position out of the rain and wind. If this is not possible, we will take the delivery back to our store for pick up or for delivery the next day.
A cheaper $10 re-delivery fee will be charge.
DELIVERY TIMES + Delivery Surcharge FOR VALENTINE'S DAY, MOTHERS DAY, FATHER'S DAY, ETC.
Obviously these events each year, and the days leading up to these events, are our busiest days of the years.
- - Pickup from the store, will save you the the delivery surcharge. And can be booked for the day before, or the day of.
- - Deliveries for both the day before the event + the day of will inncur a extra $10 fee.
- - External Delivery Drivers are hired alongside our own staff.
- - Pre-orders are prioritised before last minute on the day orders.
- - Delivery Times will not be confirmed, but will be between 11am-4pm.
- - Our Delivery Routes will not be finalised until the morning of.
- - Text Messages are our preferred method of contact during the day.